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USA Today<\/a>: The Better Business Bureau gives Buc-ee\u2019s an F rating, primarily due to their lack of response from customer feedback<\/span><\/p>\n When I first saw the headline of the BBB giving Buc-ee\u2019s an F, my knee-jerk reaction was something along the lines of, what inane bullshit reason can there be for the BBB to give Buc-ee\u2019s an F<\/em>?<\/span><\/p>\n And when I saw that it had almost entirely to do with the fact that customers were complaining, I knew right away that the rating meant pretty much nothing, and that people at Buc-ee\u2019s probably could not give any fewer shits than what the BBB thinks of them.<\/span><\/p>\n A part of me figured some anonymous BBB plants were sent to various Buc-ee\u2019s throughout the country, to rate on some standardized criteria, and that they were probably a bunch of white collar city hipster dorks who wouldn\u2019t understand the Buc-ee\u2019s brand and mentality, and that they collectively gave it an F rating.\u00a0 But when I learned that such was not the case, and that the rating was based on the assessments of random pleebs, then this F rating became even more meaningless than what IL0veCorgis and Xx_BigDickP3RKIN5_xX thinks about local public transportation on their local ABC network affiliate\u2019s comments section.<\/span><\/p>\n Of course Buc-ee\u2019s doesn\u2019t give a shit about the complaints about them people make to the BBB, much less expend any time in order to try and resolve them.\u00a0 People only go to the BBB when they\u2019re upset about things in the first place, and for the things that people are complaining about, they can threaten that they\u2019ll never go to a Buc-ee\u2019s again, because the honeymoon period with a lot of these joints is so never-ending that one big mad customer vowing to never go there again means nothing when their grand openings require entire police departments to control the crowds.<\/span><\/p>\n Like, personally, I haven\u2019t gone inside a Buc-ee\u2019s in a long time, and it\u2019s not solely because I haven\u2019t passed one.\u00a0 The last few road trips to Florida, my household has chosen to not go to them, mostly because we don\u2019t want to deal with the crowds and the masses of humanity that go there.\u00a0 I still love the brand, I love the products and food, but while their popularity is still nuclear, I\u2019d rather not deal with the crowds.\u00a0 But if I were in a situation where I could hit them slightly off-peak, I\u2019m going in in two seconds.<\/span><\/p>\n My guess is that the people who complained to the BBB did not take such concessions, and went into the lion\u2019s den at peak times, and were upset by things that happened because most Buc-ee\u2019s outside the state of Texas are massive clusterfucks of humanity that shit easily slips through cracks at.\u00a0 Frankly, it\u2019s their fault for choosing to do so; you can\u2019t be mad at Target employees on Black Friday for them succumbing to chaos, because to anyone who\u2019s ever been to a Buc-ee\u2019s can probably attest that it was like a mini-Black Friday to them as well.<\/span><\/p>\n Needless to say, the Better Business Bureau acting on the reactions of idiot customers makes them come off looking like jealous fatties for rating a successful operation like Buc-ee\u2019s with an F.\u00a0 It\u2019s not a great example comparison because I\u2019m actually on Buc-ee\u2019s side on this one, but it\u2019s like Buc-ee\u2019s is the asshole CDO Manager from The Big Short<\/em><\/a> who was played by the guy who played Ryu in the Van Damme Street Fighter<\/em>, and the BBB is Mark Baum, but their debate concludes with Buc-ee\u2019s arrogantly offering to compare bank accounts, and see who the world favors.<\/span><\/p>\n Buc-ee\u2019s is out there printing money, minding their own business, and sure, they\u2019re not a perfect company, but neither are their customers.\u00a0 The BBB can fuck right on out of here, coming at Buc-ee\u2019s like this, but I guess there\u2019s little other way to try and be relevant than going at businesses more successful than they are.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":" USA Today: The Better Business Bureau gives Buc-ee\u2019s an F rating, primarily due to their lack of response from customer feedback When I first saw the headline of the BBB giving Buc-ee\u2019s an F, my knee-jerk reaction was something along the lines of, what inane bullshit reason can there be for the BBB to give … Continue reading I highly doubt Buc-ee\u2019s cares what the BBB thinks<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[100,45,41,83,52,146],"class_list":["post-51130","post","type-post","status-publish","format-standard","hentry","category-brog","tag-comparison","tag-fail","tag-movies","tag-observations","tag-owned","tag-triggered"],"_links":{"self":[{"href":"https:\/\/totfc.net\/index.php?rest_route=\/wp\/v2\/posts\/51130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/totfc.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/totfc.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/totfc.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/totfc.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=51130"}],"version-history":[{"count":1,"href":"https:\/\/totfc.net\/index.php?rest_route=\/wp\/v2\/posts\/51130\/revisions"}],"predecessor-version":[{"id":51132,"href":"https:\/\/totfc.net\/index.php?rest_route=\/wp\/v2\/posts\/51130\/revisions\/51132"}],"wp:attachment":[{"href":"https:\/\/totfc.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=51130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/totfc.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=51130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/totfc.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=51130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}